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Exact cost and shipping dates will vary per order and will be confirmed via email confirmation.
Your credit card will not be charged until we receive your approval of the shipping quote.
Orders shipped outside of the local delivery area of our store that are too large or fragile for Fed-Ex ground will be shipped via Freight Carrier. Freight carriers differ from Fed-Ex ground in Two main respects.
1. The Freight Carrier is asked to contact you via telephone in order to schedule a delivery appointment. Typically deliveries can be scheduled during regular business hours: Monday through Friday, between 8am and 5pm.
2. Freight Carriers are required to remove your order from their vehicle but are NOT required to move the merchandise or packaging any distance from their vehicle unless you specifically request a White Glove Delivery.
White Glove Delivery is only available within the continental U.S., and is an additional service that can only be purchased during order placement, or prior to your order leaving our facility. If you do not wish to pay more for a White Glove Delivery, it would be prudent to have some assistance available when you receive your order to assist in bringing your merchandise inside. All shipped merchandise will be packed in cardboard boxes and strapped to a 42” x 42” wood pallet.
White Glove Delivery service will be quoted via phone if desired. Unfortunately, White Glove Delivery service may not be available in some areas of the country.
Note: In-stock orders ship from our warehouse in Miami and typically arrive anywhere in the continental U.S. within 7-10 business days. Deliveries are made Monday-Friday during regular business hours. Please be aware that dropship products (those items that ship directly from our vendors) can take longer; delivery times for these items are noted in their product descriptions. . At this time we are unable to ship to other international locations but are happy to work with you to ship to your own freight forwarder.
Damage Merchandise Protocol:
Although damage is exceptionally rare, it is VERY important that you inspect the overall condition of your packages BEFORE signing for the shipment. If any of the packages appears torn, damaged, crushed or you are concerned about the condition of any item, you should open the affected carton(s) and inspect for damage. Refuse any damaged products; accept the remainder of the order. If the entire order is damaged, refuse the shipment and write DAMAGED - REFUSED on the delivery receipt. Call Circle Art at Home immediately at 305.531.1859 and report the incident.
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No refunds or charge backs will be provided.
Store credit valid for 1 year will be extended for returned items.
Returns and exchanges must be made within 7 days of purchase date.
Returned Item (s) must be in ‘as new” condition.
Floor samples, “On Sale” items and special orders are final; they cannot be returned, exchanged or refunded.
Circle Art at Home will not provide storage. All Items purchased must be picked up within 1 week. After this period of time we reserve the right to resell the items and extend a store credit.
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Circle Art at Home is committed to respecting your privacy. The information we collect is used to process orders and to provide personalized shopping experience. We will not sell or disclose any information that identifies you to a third party. When you place an order with Circle Art at Home, your personal and credit card information is secure.
To purchase, we collect your name, billing address, phone number, e-mail address, and credit card information and process your order. To place subsequent orders we save you time with recorded account information. Visit our Site without providing information. But we can only process an order with requested information.
We contact you by e-mail to answer customer service questions, or problems you have using our Website. We send confirmation message upon completion of account registration process.
Site has security measures to protect loss, misuse and alteration of information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All of your personal information including your credit card information and sign-in password are stored in encrypted format at all times. This Website, and all user information, is further protected by a multi-layer firewall based security system.
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